Privacy Policy
Last updated 16 June 2026.
1. About this policy
Legal Toolbox is a product of LawConcierge. This policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. By using our website and platform, you agree to the practices described here.
2. Information we collect
We collect information you provide directly, such as your name, email address, company details and any message you send us. When you use the platform, we also collect account and usage data needed to deliver the service. We do not collect sensitive information unless it is necessary and you have consented.
3. How we use your information
We use personal information to provide and improve the platform, respond to enquiries, process billing, send service communications and meet our legal obligations. Where we send marketing communications, you can opt out at any time.
4. Storage and security
Your data is hosted in Australia. We take reasonable steps to protect it from misuse, loss and unauthorised access, including encryption, multi-factor authentication and role-based access controls. No system is perfectly secure, so we cannot guarantee absolute security.
5. Third-party services
To deliver the platform we use trusted providers including Stripe for payments, Xero for accounting, Brevo for email and Texto for SMS. These providers handle data under their own terms and only to the extent needed to provide their service to you.
6. Accessing and correcting your information
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate. Contact us using the details below and we will respond within a reasonable time.
7. Contact us
If you have any questions about this policy or a privacy concern, please contact us at privacy@lawconcierge.com.au. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.